MyCalls – The Complete Call Management Suite

The complete call management solution for SV9100 and other NEC telephone systems. Now with the new MyCalls Operator Console and brand new features, the MyCalls Suite is probably the most cost effective manager you will ever employ!

The MyCalls suite of applications includes call management, call centre management, call recording and CTI. Designed to integrate seamlessly with NEC systems, MyCalls provides real time information about every aspect of telephone use and performance.

“A ‘real-time’ dashboard for all your company’s communications”

Why your company needs MyCalls

•Increases productivity
•Reduces costs
•Rapid return on investment
•Wins more business
•Improves customer perception & service
•Improves staff efficiency
•Aids staff training
•Helps manage & measure sales & marketing activity
•Call recording helps solve disputes
•Real-time information enables supervisors
to react quickly to changes in call traff
•Reduces cost of sales and increases competitiveness
•Reduces abandoned calls
•Competitively priced

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NEC Phone System Case Studies

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